Windows Error Code 28 - How To Fix It The drivers for this device are not installed. (Code 28)
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Troubleshooting Windows errors can seem like an impossible prospect. However finding the solution to Windows Error Code 28 is easier than you think. Check out our how-to guide for resolving this common problem.


The error message for Windows error code 28 is actually the same message that is displayed for several driver or system errors related to hardware and device drivers. The number lets you know the probable cause of the problem and what you should do to fix it.

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The first step toward fixing Windows error code 28 is to follow the onscreen instructions that accompany the error message itself. Do as the screen suggests and click on Reinstall Driver. This will instantly begin the on screen wizard to reinstall the device drivers. Answer any questions correctly for the prompts that come up on your screen and allow the installation to complete. Try to access the device that caused the error message and see if the message shows up on your screen again. If you do not see the error code 28 again and the device begins to work for you, you won’t have to take any more steps.

If the above steps did not resolve this issue, you may need to remove the device. Here are the steps to remove a device:

  • Go to Device Manager on your PC.
  • Choose the device that is not working.
  • Right click and choose Remove.
  • Let the process finish.

After the device is removed from your PC and you no longer see it in the list of devices in Device Manager, you are ready to move on to the next sequence.

Here are your next steps:

  • Go to the Control Panel.
  • Click on Add New Hardware.
  • Follow the on-screen prompts and directions.
  • Allow Windows to complete the device installation.

Try to access the device again and see if it will work without giving you the error message you got previously. You should be able to use the device and not experience any more error 28 messages.

TipFor more information, please see: How to fix Driver error #28

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