Running into Windows Error code 80710102 can slow up your day. Searching out this guide will help you take care of the problem once and for all.
This error code appears when you try to connect to the wireless network to access PlayStation 3. The error also can occur when PlayStation 3 can still browse the Internet but you cannot sign in.
Error code 80710102 is a Domain Name Server (DNS) error which is caused by a DNS problem with your Internet Service Provider (ISP). You can correct the problem by changing some options in the PlayStation 3 network and the DNS entries in the settings of your ISP connection.
When you are setting the configurations for the PlayStation 3 network make sure you use the Manual
option. If you are using a Dynamic Host Configuration Protocol (DHCP) make sure the address resolution is set at Automatic
and then modify the Domain Name Server (DNS) entry to indicate Manual
. Proceed to change the Domain Name Server settings. For the primary DNS you should enter 18.104.22.168
and for the secondary DNS you should enter 22.214.171.124
. Check to ensure the Maximum Transmission Unit (TMU) is set to Automatic
and then enable the Universal Plug and Play (UPNP)
and then choose Save
. This will create a direct link from your PC to PlayStation 3.
It is highly likely that your Internet Server Provider uses Domain Name Server (DNS) hosts which are supplied by a third party provider. If this is the case, the third party provider may change a setting in their routing tables which can prevent you from connecting to the PlayStation 3 network.
TipFor more information, please see: How to fix PS3 error #80710102