Running into Windows Error code 2131 can slow up your day. Searching out this guide will help you take care of the problem once and for all.
This error means that a profile is intended for a different type of device. Often, this is associated with the optical drive, and it may occur if you are attempting to burn a CD. It is seen often when using iTunes. It is often seen popping up on Toshiba and some Dell models.
If you are receiving this error in association with burning a CD with iTunes, the first thing to try is just to replace the disc. The disc itself may be corrupted, just put a new one in and try again.
If that simple fix doesn’t work, then it may be that you have incorrectly installed iTunes. Remove iTunes from your computer and reinstall it, and then try again.
Another fix is to check to see if there is new firmware being offered for the optical drive. Check with the vendor’s web site and obtain the new firmware, this may solve the problem. The firmware issue causes the problem with iTunes only, it will still work with other CD-burning applications. If all else fails, then use a different CD burning software. To install the firmware update, go to the vendor’s web site and download the firmware, locate it on your computer and double-click it, and then follow the onscreen instructions.
TipFor more information, please see: How to fix Optical drive error #2131