The logical place to start with Windows error code 64 is with network connectivity. Verify whether or not you are able to connect to other network resources. You should also check with other users or computers that are on the same network to see if they can reach the resource that you are trying to connect to.
If your computer is the only one that is unable to connect to the network resource and you cannot connect to other resources on the network, you will need to make sure that your computer is plugged into the network. Check the network cable to verify that it is plugged securely into your computer and to the wall jack.
If other computers are having a problem connecting to the network resource, the problem is a little more serious. Verify whether the other computers/users are able to connect to any network resources. If they are not, there is probably a serious network problem that will require a network technician to resolve.
If there is only one specific computer or server that you and others on the network cannot connect to, try the following steps:
To learn more about this error, please check out our Error Analyzer software.