Windows error code 810003c1 can be solved. Check out our guide for troubleshooting the error code and how to prevent it from coming back in the future.
The error appears when you attempt to sign in to Windows Live Messenger and MSN Messenger and prevents you from connecting to the service.
The error is caused by Microsoft who has discontinued Windows Messenger to certain countries which have been prohibited by the United States. Therefore the Windows Live service it not available to specific countries.
There is one fix for this error which you can try to resolve the issue. Sign in to the account you use to log in to Windows Live Messenger. This is your Windows Live Account or Hotmail account. Once you are signed in proceed to click on the Registered Information Link
which is located next to Related places
. When the Registered Information window appears use the scroll down menu to change the location next to Home location
. In the Country/region
field you should change the location to any country except Sudan, Cuba, Iran, North Korea, or Syria as these are the countries which have been embargoed by the United States. When you are finished with the process click on Save
and then try to sign in to Windows Messenger again.
To learn more about this error, please check out our Error Analyzer