Common Messenger problems such as Windows Error Code 80048416 (We were unable to sign you in to the Messenger at this time. Please try again later. To let us try and troubleshoot the problem, click the Troubleshoot button. Error code: 80048820 Extended error code: 80048416 ) can be resolved with without too much difficulty. In this article we will go through solving the problem and how to prevent it in the future.
Error code 80048416 is an extension of error 80048820 and it appears on the screen when you try to sign in to Windows Live Messenger. Once the error code appears you cannot log in to Messenger.
How I solved the 'code 80048416' error
This error code is caused by a variety of factors however; the main cause is usually related to incorrect SSL settings. You can troubleshoot the problem by changing the settings in Internet Explorer
Open Internet Explorer and then click on Tools
on the main toolbar of the browser. Choose Internet Options
from the drop down menu. When the Internet Options window opens click on the Advanced
tab and locate Security
. Remove the check mark in the box next to Check for Server certificate revocation
. Also, verify that Use SSL 2.0
and Use SSL 3.0
both have a check mark placed in the box. Close the window, restart your PC, and try to sign in to Windows Live Messenger again.
If you are still experiencing difficulty signing in to Messenger it may be necessary to re-register DLL files. You can do this by clicking on Start
on the main toolbar and then choosing Run
from the menu. When the command prompt opens enter regsvr32 softpub.dll
and then press the Enter
key. Repeat this procedure for each of the following files: regsvr32 initpki.dll regsvr32 MSXML3.dll
and regsvr32 wintrust.dll
and then try to sign in to Windows Live Messenger again.
You should also check the date and time on your PC to ensure that it is correct. You can do this by double clicking on the time in lower right hand corner of the screen on your desktop and then adjust the settings as necessary.
If you are using a third party firewall such as Norton Security it may be necessary to add Windows Messenger to the list of allowed sites. If Messenger is not in the list the firewall may be blocking access to the program.
TipFor more information, please see: How to fix Messenger error #80048416