Windows error code 0x10010000 (Unexpected server error) can be solved. Check out our guide for troubleshooting the Access error code and how to prevent it from coming back in the future.
There are several different possible causes for this error. This error may occur within the Symantec Endpoint Protection Manager (SEPM) server. This may sometimes occur when virus definitions are being updated, and the system will not allow the update. You may also see the error after attempting to log into the Policy Manager Console.
What the experts recommended when Windows code 0x10010000 is displayed
The error may be a permissions issue. If you are attempting to access a specific folder, make sure that folder has the correct permission settings for your use, and that you have the proper authorization to access it.
Make sure that all Symantec services have been started, check that all database ports are available, and verify the ODBC connection. Then, verify communication to the Remote SQL Database, and then reboot the machine.
To learn more about this error, please check out our Error Analyzer