A How-to guide on solving Windows Update Error Code 8024402c
(Windows could not search for new updates. Error found: Code: 8024402C)
Read our guide on solving Windows Error Code 8024402c and use these tips. It will help you to troubleshoot your issue.
This error is related to Windows Update. When you try to access the Windows Update or Microsoft Update website access is denied and then the error message appears on your screen.
What to do when you see Windows code 8024402c
The problem with this error can be related to proxy settings or a program or application on your PC which may be preventing installation of updates. There are a few troubleshooting strategies you can use to try and resolve the error and allow updates to install.
If the problem is related to proxy settings click on Internet Explorer to open the browser window and the choose Tools
from the main menu. Click on Internet Options
on the drop down menu and then choose Connections
. Click on Local Area Network Settings
and then choose Advance
. Under Advance clear any entries in the Exceptions
area and then close Internet Explorer. Click on Start
on the main toolbar and then choose Run
from the pop up menu. When the command prompt opens enter cmd
and then press the Enter
key. When the new window opens enter proxycfg –d
Enter key. When the command prompt appears enter net stop wuauserv
and press the Enter
key. Follow the same procedure and enter net start wuauserv
. Close the command prompt and then try to install updates again.
You should also check your firewall exception list. If you are using a third party firewall you should check the settings in the program you are using to make sure the following sites are included in the Exception list: http://*.windowsupdate.microsoft.com
, and http://download.windowsupdate.com
. Close the window and then try to install updates again.
To learn more about this error, please check out our Error Analyzer