Windows cannot load the device driver for this hardware because a previous ... Windows cannot load the device driver for this hardware because a previous ...
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Solution

Having a Windows Driver Error Code 38 pop up does happen.

"Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)"

Fortunately it is a known issue and there are some easy tips to helping you solve the Driver problem. Read our article on Windows Error Code 38 and take care of it today.



What happens

Windows is unable to load the driver for the device that you are trying to access due to a previous instance of the driver still being installed on your PC.

What you can do when Driver code 38 occurs

To fix Windows error code 38 is very similar to resolving various other driver errors that may occur. The first step that you should take in order to resolve this error is to restart your computer. To restart your PC, do the following:

  • Click on the Start button in the lower left hand section of your screen.
  • Click on Shutdown.
  • Choose Restart.
  • Let the computer go through the process of rebooting.

After you restart the computer, attempt to start the hardware again and see if the error returns. If there is no error message, you have resolved the problem. If the error code persists, you will need to take the next steps.

  • Launch Device Manager on your computer.
  • Locate the device that is generating the error on the list of installed devices.
  • Click on the device to open the device Properties dialog box.
  • You need to click on the General Tab
  • Click Troubleshoot.
  • The Troubleshooting Wizard will start working. Answer the questions asked in regard to the problem. It will provide some suggestions to fix. Answer any questions and follow the directions to resolve the problem.

The Troubleshooting Wizard may have to walk you through doing a few different things in order to resolve your computer’s issue. Be sure to follow all of the directions, even if you don’t think that it will work. The wizard works though a series of resolutions and some later solutions may depend on other solutions provided by the wizard. Don’t skip over any of the suggested steps. After you get the problem fixed, do another restart on your computer by following the first set of directions and then try to use the device again.

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